For Immediate Release
March 14, 2012
Connie Stratton, Senior Assistant Attorney General
Consumer Protection and Antitrust Bureau
Attorney General Michael Delaney announced today that Andrea Runkel d/b/a Luminescence Photography pled guilty in Rockingham County Superior Court to one misdemeanor violation of the Consumer Protection Act.
Andrea Runkel, through her business, Luminescence Photography, contracted with consumers to provide wedding photography goods and services. Runkel took payments from consumers and failed to provided all of the agreed upon goods and services. Although she photographed the weddings, she subsequently failed to provide the rest of the goods, including wedding albums, and failed to refund payments to consumers.
The Rockingham County Superior Court sentenced Runkel to six months at the House of Corrections, all suspended for 2 years, one year of unsupervised probation, and restitution to consumers in the amount of $9,294.40. Additional conditions of her sentence prohibit her ownership, operation or management of any photography business in the State of New Hampshire for a period of seven years. She is also required to provide consumers with any goods not previously provided or the monetary equivalent thereof.
Attorney General Delaney said, "It is always a good idea to be cautious when dealing with businesses which require prepayments. Before entering into an agreement with a business, consumers should ask for references in an effort to verify the reputation of the business they wish to engage."
Consumers who have complaints against a business can file a complaint electronically by logging onto www.doj.nh.gov/consumer and clicking on "Filing a Consumer Complaint". Consumers can also call the Consumer Protection Hotline at 1-888-468-4454 and request that a complaint form be mailed to them.
New Hampshire Department of Justice | 33 Capitol Street | Concord, NH | 03301