Consumer Protection & Antitrust BureauBrochures
The Consumer Protection & Antitrust Bureau has brochures available on the topics listed below. Copies may be obtained by calling the Bureau at 603-271-3641.
Automobiles
- Buying a used car
- Used car buying tips
- Buying a new car
- Gas saving products
- Keys to vehicle leasing
- Vehicle leasing – a consumers guide
- Vehicle leasing – spanish
- Look before you lease
- Renting a car
- Car ads: reading between the lines
- Car financing scams
- Auto safety hotline
- Autocap
- Auto repair – taking the scare out of auto repair
- Auto service contracts
- Vehicle repossession
Credit Issues
- It's a matter of balance
- Fix your own credit problems
- Credit and your consumer rights
- Building a credit history
- Pretexting – personal information
- Ready, set, credit
- Experian credit education package
- Don't let credit get you down
- Getting credit when you're over 62
- Fiscal fitness – choosing a credit counselor
- Consumer credit counseling service info
- Equal credit opportunity
- Credit & divorce
Credit Cards
- Your credit card bill of rights
- Credit & atm cards – lost or stolen
- Choosing and using credit cards
- Gold and platinum cards
- The credit practices rule
- Saving money on credit cards
- Credit and charge card fraud
- Credit card loss protection offers
- Avoiding credit & charge car fraud
- Secured credit card scams
- Protecting your financial future
Credit Repair & Bankruptcy
- Credit repair – self help
- File segregation exposed
- Debt relief – bankruptcy
- Using credit wisely after bankruptcy
- Your legal rights during and after bankruptcy
- Over your head in debt
- Knee deep in debt
Debt Collection & Credit Reporting
- Fair debt collection
- Out of work – how to deal with creditors
- Fair credit billing
- Credit billing errors
- Credit reports – how to get your's
- How to dispute credit reports
- Fair credit reporting
- Credit reports: what employers should know
- Report on credit – mailing lists
Donations
- Charitable Donations
- 10 Tips for making smart donations
- Public Safety fund-raising appeals
Electronic/Auto Banking
- Automatic debit scams
- Electronic banking
Employment and Career Issues
- Avoiding modeling scams
- Choosing a career or vocational school
- Truck driving schools
- Help wanted – finding a job
- Business opportunities
- Franchising and business opportunities
- Seminar pitch
- Wealth building scams
- Federal and postal job scams
- Lights – camera – rip off
- Bizz opp. offers
- Work at home scams
- Multilevel marketing – pyramid schemes
General
- Consumer protection in NH
- Resolving consumer disputes – Mediation
- Solving consumer problems
- Consumer & business publications
- Free legal help for low income (updated form to come)
- Legal services programs
- How to right a wrong
Home Financing Issues
- Property tax relief for senior citizens
- Looking for the best mortgage
- Reverse mortgages
- Mortgage servicing
- Using ads to shop for home financing
- Home equity loans-3 day cancellation rule
- Home equity loans
- Need a loan – home as collateral
- Timeshare tips
- Timeshare resale
- Land sales
Home-Related Products/Home Improvement
- Propane prices
- Residential heating oil prices
- Residential natural gas prices
- Primer on gasoline prices
- Avoid home improvement fraud
- Lawn service contracts
- Buying a home water treatment unit
- Water testing scams
- Investing in wireless cable tv
- Home insulation basics
- Home sweet home improvement
- Rebuilding your home after disaster
Identity Theft
- Identity theft
Internet/Computers
- Cyber shopping – protecting yourself online
- Shop safely online
- Online scams
- Internet auctions – a guide for buyers and sellers
- Advertising and marketing on the internet
- Site seeing on the internet
- Online investments
- Net based business opportunities
- Online payments
- Trouble at the in-box
- What's dot & what's not
- Disclosures: "free" internet services
- Free & low cost pc – go figure
Loans
- Cosigning a loan
- Getting a loan – your home as security
- Advance-fee loan scams
- $ $ $ for college
- High rate, high fee loans
- Easy credit not so fast
Merchandise
- All that glitters – the jive on jewelry
- Hearing aids
- Layaway purchase plans
- Getting what you pay for ‐ weights & measures
- Making sure the scanned price is right
- The cooling off rule
- Consumer product safety commission hotline
- The real deal – playing the buying game
- Infomercials
- Grocery store rain checks
- Taking the bait out of rebate
- Pre notification negative option plans
Miscellaneous
- Health spas: exercises your rights
- Travelers advisory
- Shopping in the new telecommunications marketplace
- Generic drugs
- Auction guides
- * Senior citizen law project *
- Funeral related options and costs
- Avoiding office supply scams
- Advertising consumer leases
- Living trust offers
- Gifting club gotchas
Phone & Mail Fraud
- Phone, email, & pager messages – scams
- Swindlers are calling
- Investment risks
- Telephone scams
- Telemarketing fraud
- Telephone investment fraud (updated copy to come)
- Telemarketing travel fraud
- Bandit in your mailbox
- Reloading scams
- Magazine telephone scams
Prizes & Sweepstakes
- Prize offers
- Sweepstakes scams: when 'winners' lose money
- Congratulations!!! (for senior citizens)
- International lottery scams
Telemarketing
- What to do about unsolicited calls & email
- "Opt Out" of direct marketing lists
- Complying with telemarketing sales rule
- Mail or telephone order merchandise rule
- Shopping by phone and mail
- Unordered merchandise
Telephone Services
- 900 numbers: FTC rules
- International telephone number scams
- Toll free telephone scams
- Cramming phone charges
- Telecommunications – Its Your Call
- When Yellow Pages invoices are bogus
- Long distance deals
Tenant Rights
- Tenants rights
- Security deposits
- The eviction process
- Fair housing opens doors
- Your rights as a tenant in a manufactured housing park
Warranties
- Warranties
- * Federal warranty law *